Temporary Customer Service Employee
Temporary Customer Service Employee in Utrecht is most relevant for students who want 24-32 hours per week and a commute that fits campus life around Utrecht University and HU.
- Employer
- GLS Netherlands B.V. - Utrecht
- Location
- Utrecht City, Utrecht, UT
- Pay
- €14.71-€16.2/hour
- Hours
- 24-32 hours per week
- Language
- English-friendly
- Apply method
- Company website + Student Jobs form
- Posted
- 26 May 2026
- Open until
- 27 Jun 2026
About the job
As a Customer Service Employee in Utrecht, you work 24 to 32 hours per week, spread over 4 or 5 days. This temporary position lasts about 4 weeks, so it's important that you can switch quickly and work independently. You start with a short training period at the office, after which you work fully on location in Utrecht. Working from home is not possible in this role. You answer customer inquiries via phone and email and always look for the best solution. You process customer data, keep the administration tidy, and relay relevant information back to customers. Your workday starts between 7:00 and 9:30, depending on your schedule. You collaborate with colleagues and other departments to find answers quickly. During busy periods, you maintain an overview and continue to work customer-oriented. You enjoy helping customers, work accurately, and can quickly integrate independently within the team.
What Timing offers
• Gross hourly wage between €14.71 and €16.20; • Temporary position of 4 weeks; • Part-time position of 24 to 32 hours per week; • Flexible working hours between 7:00 and 17:30; • Working on location in Utrecht; • Travel allowance; • Working in an enthusiastic team with a pleasant working atmosphere; • Extras such as fruit at work and team outings.
Requirements
• You have experience with customer contact; • You have mbo+ or hbo working and thinking level; • You speak and write good Dutch and English; • You can work independently quickly and easily pick up tasks; • You work carefully and handle information discreetly; • You remain calm under pressure and think in solutions; • You are social, reliable, and eager to learn; • You enjoy working together and help colleagues where needed.
Company
This logistics company in Utrecht is a leading player in transport and logistics. With more than 850 employees, the team ensures fast and reliable delivery of packages throughout the Netherlands every day. You work in a modern and clean environment where teamwork is central. Here you get the chance to develop yourself and take responsibility. Flexibility in working hours and a collegial atmosphere make working here extra attractive. If you like to take initiative and contribute to satisfied customers, you will quickly feel at home here.
Student context in Utrecht
Local student context: Temporary Customer Service Employee at GLS Netherlands B.V. - Utrecht can be compared with other customer service roles around Utrecht Central, Janskerkhof, Utrecht Science Park and the city centre. Students near Utrecht University and HU should weigh commute time, evening or weekend availability, and whether shifts fit exam periods.
- This role is marked English-friendly, which is useful for international students who are still building Dutch confidence.
- The listed pay starts around EUR 14.71 to EUR 16.2 per hour.
- For international students, make sure BSN, housing registration and work eligibility are clear before payroll starts.
Leave your details
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