Customer Service Representative Healthcare | Mediq | Hybrid | De Meern
Customer Service Representative Healthcare | Mediq | Hybrid | De Meern in Utrecht is most relevant for students who want 32-40 hours per week and a commute that fits campus life around Utrecht University and HU.
- Employer
- Mediq Nederland B.V.
- Location
- Utrecht City, Utrecht, UT
- Pay
- €15.87-€16.21/hour
- Hours
- 32-40 hours per week
- Language
- English-friendly
- Apply method
- Company website + Student Jobs form
- Posted
- 5 May 2026
- Open until
- 11 Jul 2026
About the job
Are you a customer-oriented professional and want to work in healthcare? Start as a customer service representative at Mediq and support hospitals and healthcare institutions daily. In this role, you combine customer contact with meaningful work, ensuring that medical supplies and inquiries are handled quickly and efficiently. As a customer contact representative at Mediq, you are responsible for answering customer inquiries, both by phone and email. You deal with a wide range of questions from healthcare professionals. Whether it's questions about medical equipment, delivery times, or product issues, you ensure that everything is resolved correctly. You have contact with various healthcare institutions and ensure that the administration is properly processed in the system. In practice, your workday might look like this: You start the day at 08:15 and get to work at the office in De Meern, surrounded by a friendly and energetic team. In the morning, you answer many calls and questions from healthcare professionals. After the break, you jump into the mailbox because many questions and notifications have come in. In the afternoon, you attend a product training to learn everything about new equipment and continue with customer contact, ensuring the right support and administration.
What Timing offers
• Salary starting from €15.87 gross per hour; • Hybrid working after the training period: 2 days at the office in De Meern and your other working days you may work from home (Friday is a fixed work-from-home day); • Travel allowance (€0.21 per km, max 50 km one way); • Laptop, headset, and an extra monitor to work efficiently from home.
Requirements
• Minimum mbo4 working and thinking level; • Affinity with the healthcare and/or medical sector (medical knowledge is not necessary); • Experience with customer contact is a plus, but not required; • Excellent communication skills in Dutch, both written and spoken; English is a plus; • Experience with computer systems; • A customer-oriented attitude; • You are available for at least 24 hours per week, with flexible working hours from Monday to Friday between 08:00 - 18:00.
Company
Mediq is a company of people with a passion for healthcare. People who are committed to others with heart and soul. How can we positively influence the quality of life with a disease or condition? That is what Mediq is concerned with. The company has a wide range and various specialisms which are divided into different teams. Mediq finds it important that you are in the right place and can further develop in your role. We also do not expect you to know everything about Mediq's medical supplies. For this, they offer an extensive training program and provide you with various training sessions to expand your knowledge!
Student context in Utrecht
Local student context: Customer Service Representative Healthcare | Mediq | Hybrid | De Meern at Mediq Nederland B.V. can be compared with other customer service roles around Utrecht Central, Janskerkhof, Utrecht Science Park and the city centre. Students near Utrecht University and HU should weigh commute time, evening or weekend availability, and whether shifts fit exam periods.
- This role is marked English-friendly, which is useful for international students who are still building Dutch confidence.
- The listed pay starts around EUR 15.87 to EUR 16.21 per hour.
- For international students, make sure BSN, housing registration and work eligibility are clear before payroll starts.
Leave your details
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